Privacy And Data Protection
Privacy Policy
How Tylabs Media handles personal information when you visit our website, contact us or purchase website services.
At A Glance
Privacy Policy
Tylabs Media only uses personal information for clear business purposes such as responding to enquiries, providing agreed services, maintaining records and improving the website. You can contact us about your information at any time.
01
Who we are
Tylabs Media provides WordPress website design, WooCommerce and related digital services to UK businesses. For questions about this policy or your personal information, email hello@tylabsmedia.co.uk.
02
Information we may collect
Depending on how you interact with us, we may collect your name, business name, email address, telephone number, enquiry details, project requirements, communications, payment and transaction records, website usage information and technical information such as device or browser data.
03
How we collect information
Information may be provided directly when you email us, submit a form, purchase a service or work with us on a project. Some technical information may be collected through hosting logs, security tools and optional analytics technologies where permitted.
04
Why we use personal information
- To respond to enquiries and provide requested information.
- To prepare, manage and deliver website projects.
- To administer payments, records, hosting and support.
- To protect the website, prevent misuse and maintain security.
- To understand and improve website performance where appropriate.
- To meet legal, tax, accounting or regulatory obligations.
05
Lawful bases
Depending on the circumstances, we may process information because it is necessary to take steps before or perform a contract, because we have a legitimate business interest that does not override your rights, because you have provided consent, or because processing is required by law.
06
Sharing and service providers
We may use suitable providers for hosting, email, website administration, analytics, payment processing and other services needed to operate the business. We only share information where necessary and expect providers to protect it appropriately. We may also disclose information where required by law.
07
International transfers
Some service providers may process information outside the United Kingdom. Where this happens, we seek to use appropriate safeguards required by applicable data-protection law.
08
How long we keep information
We retain personal information only for as long as reasonably needed for the purpose collected, including providing services, responding to issues and meeting legal, tax or accounting requirements. Retention periods vary according to the type of information and our relationship with you.
09
Your data-protection rights
Depending on the circumstances, you may have rights to access, correct, erase or restrict your information, object to certain processing, request portability or withdraw consent. Email hello@tylabsmedia.co.uk to make a request. You may also raise a concern with the UK Information Commissioner’s Office.
10
Cookies and website technologies
Our use of cookies and similar technologies is explained in the Cookie Policy. Non-essential technologies should only operate where the required consent has been provided.
11
Policy updates
We may update this policy when our services, providers or legal responsibilities change. The latest version will remain available on this page. Last updated: 11 June 2026.
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